If your order is a gift and you’re looking to receive it by 12/24…the time to place your order is now! While ground shipping may still get you your package in time, we also offer expedited shipping so you can be sure. Please note the following when choosing your shipping speed / rate:
- Our warehouse takes 1-2 days to process your order and is closed on the weekend. Orders placed before Friday 12/18 at 10am EST are very likely to ship before the weekend. Orders placed on Friday after 10 am EST will be processed on Monday and shipped on Monday or Tuesday at the latest. We will do our best to ship orders that come in over the weekend by Tuesday but it is hard to guarantee shipment before Wednesday.
- We ship via Fedex; they ship and deliver packages 7 days a week. However; they do not deliver on 12/25.
- Our warehouse is located in Long Island, NY. Ground shipping speeds will vary from 1-10 days depending on your distance from our warehouse. Customers in NY and surrounding states generally receive their orders 1-3 days after shipment just using our ground ($5) or free shipping rate (valid on orders over $150). West Coast customers should account for a full week to receive their orders unless an expedited shipping option is chosen.
- We offer affordable expedited shipping rates: 3-day priority shipping for $18, 2-day air shipping for $20, and next day air shipping for $35. Please note that the pick up day is not counted. For example: if a 2-day air shipment is picked up on Monday, it will arrive on Wednesday.
- We process your selections in the order they were received so don't wait to choose your gifts!
- We offer FREE zoom meetings and phone calls with a customer service representative if you have any questions regarding shipping or products. Just fill out our contact form here and we'll be in touch to schedule a meeting. If you leave your number, we'll call as soon as possible.
Thank you so much for considering BOCONI for your holiday shopping. Make sure to sign up for our emails to receive 10% off your first order. If you're already a subscriber check our recent emails for exclusive promo codes and sale announcements. If you can't find them in your inbox, be sure to check your spam folder.
Our customer service representatives are here to help you with your orders Monday-Friday from 9-6 CST. Just call 615-601-1351 during those hours. If no one answers please leave a voicemail and we will call you back as soon as possible.
Thanks again and Happy Holidays!